Making a Referral

We welcome referrals for young people aged 7-17 who would benefit from our specialized SEMH/EBD care and support.

Who We Support

Our specialized care is designed for young people who need additional support in a safe, nurturing environment.

Referral Criteria

7-17

Age Range

Young people aged 7 to 17 years old

2

Maximum Capacity

Small group living with maximum 2 young people

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Specialization

SEMH/EBD (Social, Emotional, Mental Health & Emotional & Behavioural Difficulties)

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Placement Types

Emergency, Short-term, and Long-term placements

Our Aims

1

Work within existing Care Plans to support individual needs and goals

2

Rehabilitate young people back to their families or prepare for independent living

3

Provide assessment and support for educational and social development

4

Promote education, life skills, and positive relationships

Referral Process

Our streamlined referral process ensures young people receive the care they need as quickly and efficiently as possible.

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1

Initial Contact

Contact our team to discuss the young person's needs and our capacity to provide appropriate care.

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2

Pre-Admission Meeting

Comprehensive assessment meeting with the young person, family, and relevant professionals.

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3

Placement Planning

Development of individualized care plan and transition arrangements for the young person.

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4

Review & Support

Ongoing monitoring, review meetings, and continuous support for the young person and family.

Emergency Referrals

We understand that sometimes young people need immediate support. Our emergency referral process is designed to provide rapid assessment and placement when urgent care is required.

Emergency Process

  • • Immediate risk assessment and compatibility check
  • • Rapid decision-making within 24 hours
  • • Emergency placement arrangements
  • • Crisis support and intervention

Required Documentation

  • • Current Care Plan
  • • Risk Assessment
  • • Medical Information
  • • Educational Records
  • • Family Contact Details
Emergency support

Ready to Make a Referral?

Contact our team to discuss how we can support a young person in your care.

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Phone

Call us for immediate assistance

Available 24/7

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Email

Send us detailed information

Quick Response

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Online Form

Complete our referral form

Secure & Confidential

Get in Touch

We're here to help. Contact us for referrals, questions, or to learn more about our services.

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Send us a message

We'll get back to you within 24 hours

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Contact Information

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24/7 Emergency Line

For urgent referrals and emergency situations

Available around the clock

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Email Support

General inquiries and referrals

info@masifagroup.co.uk

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Location

Canvey Island, Essex

By appointment only

Office Hours

Monday - Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 2:00 PM
SundayEmergency Only
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